A firm conducted an analysis of how the Kalamazoo Department of Public Safety handled the unrest of 2020. The report notes some pros, some cons, and some communication issues. As was reported by WOOD, “one core issue was the erosion of the public’s trust amid a breakdown in communication.” The report and study was conducted by the OIR Group, who have conducted similar reviews in Oregon, California, and others.
Read MoreFirm Conducts Analysis of Michigan’s Kalamazoo Department of Public Safety’s Handling of 2020 Unrest
