Commentary: Making Fast Food Faster Is a Big Mistake

Just when it seemed things were returning to normal, some habits changed for the worse. The instability of COVID times took countless people out of contact with the outside world. Things became more informal, faster, and less social.

One area of change was the fast-food franchises. People embraced no-touch food service during COVID. Now, the instant-meal world is working hard to keep up the momentum by making fast food faster and less social. The idea is to minimize personal contact and maximize profits.

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